Manager – Contact Center Division

Awash Bank is looking for qualified applicants for the following open positions.

Job Overview

• Terms of Employment:Permanent
• Skills Requirement :Knowledge of Computer Operation is mandatory
• Salary & Benefits:As per the Bank’s Salary scale & Benefits package
• Place of Work፡Addis Ababa

  V.No 0642/21

Job Title

Manager – Contact Center Division

Job Requirement

Education & Experience፡BA Degree in Sales and Marketing ,Business Administration ,Management ,Accounting ,Banking & Finance ,Economics plus minimum of 8 years of relevant banking experience of which 3 years in a supervisory position

Job Summary

The job holder is responsible for managing , Directing ,Supervising and evaluating the contact center workflow.

S/he oversees the training of new personnel and ensures professional relations exist with customers and reporting and informational needs are met.

NB:Incomplete applications will not be considered

How to Apply

Interested applicants who fulfill the above requirement are invited to apply…